CLAIMS: All claims for damaged goods, defective goods, or short shipments must be made within 14 days of their receipt. Credit will be given for return postage on damaged or defective material. Claims for shipments not received must be made within 45 days of your initial order.
RETURNS: We want you to be happy with your purchase. If you are dissatisfied for any reason, we want to make it right, whether that means a refund, a credit or replacement. We ask only that you contact us before returning anything. Please cite the original invoice for each title returned and specify the reason for the return. Returns for any reason other than damaged or defective goods are at the Buyer’s expense.